Marrakech: tourism, crafts and construction
Marrakech is one of Morocco's best-known tourist destinations. Hotels, riads, travel agencies, event organisers and tourist transport companies support a whole chain of suppliers. The medina and its souks keep a renowned craft tradition alive, and the city's growth has for years driven steady activity in construction, property development and services for households and businesses.
These trades have one thing in common: they invoice other professionals a lot, often in several languages, with down payments and staged payments. That is where SOGESTIO comes in, leaving counter sales and booking management to specialised tools.
Hotels, riads, agencies and events: business-to-business invoicing
A riad hosting a tour operator's guests, an inbound agency selling tours, a seminar organiser re-invoicing venues, transport and entertainment: all of them invoice Moroccan or foreign companies. SOGESTIO produces these documents in French, Arabic or English, with logo, ICE, IF, RC and bank details, and VAT computed line by line and totalled by rate.
The rates (20%, 14%, 10%, 7%, exempt) are configurable per company; the rate applicable to each tourism service should be confirmed with your accountant, as it depends on the nature of the service and changes with finance laws.
- Quotes accepted online by the client through the portal, with name, time and IP recorded.
- Down payment when a seminar is booked, balance after the event.
- Supplier purchases (caterers, transport, contractors) attached to each event through the Projects module.
- Receivables and days sales outstanding tracked per business client.
Construction and property development: managing site by site
Marrakech builders and developers run several job sites at once. The Projects module records each contract amount, then costs and invoicing, so you know where the margin stands before the works are finished. Building material suppliers are tracked with their invoices and due dates, and crew payroll includes CNSS, AMO and IR.
Example: on a 1,200,000 DH contract excluding VAT, a 25% progress invoice is 300,000 DH, plus 60,000 DH of VAT at 20%, for 360,000 DH in total. If the client pays by bill of exchange, the LCN is recorded with its bank and due date and shows up in the 13-week cash forecast.
Crafts: from the workshop to trade customers
Leather goods, rugs, lamps, pottery or wrought iron: many Marrakech workshops sell to shops, interior designers, hotels and importers. SOGESTIO lets them manage an item catalogue with stock and alerts, separate price lists for the shop and for resellers, and delivery notes followed through to the invoice.
For a self-employed artisan just starting out, the Starter plan covers invoicing, stock, expenses and cash for 199 DH/month excluding VAT.
Service providers: recurring contracts and collections
Concierge services, cleaning companies, landscapers, pool maintenance, rental management: in Marrakech, many providers work on monthly contracts. Recurring invoices generate subscriptions and rents automatically, and the dashboard flags unpaid and overdue invoices.
Cash receipts go through the cash register module, transfers and cheques through the Bank module, with MT940 or CSV statement import and bank reconciliation.
An online tool, not a neighbourhood office
SOGESTIO has no office in Marrakech: it is an online service that works anywhere in Morocco, on a computer or on the Android app, which is handy for a site manager or event organiser who spends the day in the field. Setup is remote, with customers and items imported from Excel.
The 14-day free trial needs no card and no commitment; when you subscribe, everything entered is kept.
Frequently asked questions
Can SOGESTIO replace our riad's booking software?
No. SOGESTIO handles neither bookings nor the till. It covers invoicing to agencies and companies, purchasing, cash management, accounting and payroll for the property.
Can we invoice a foreign tour operator in English?
Yes. Every quote or invoice can be generated in French, Arabic or English, with your company details: ICE, IF, RC, business tax number and bank details.
How do we track the profitability of a villa project?
Create a project with the contract amount, then attach purchases, expenses and invoices. Cost and invoicing tracking per project shows the margin while works are under way.
Which VAT rate applies to tourism services?
It depends on the service and the finance law in force, so have your accountant confirm it. SOGESTIO then lets you configure each rate and apply it line by line.
Do we need an appointment at an office in Marrakech?
No, SOGESTIO has no branch. Sign-up, configuration and data import happen online, and you can start with the 14-day free trial.